Our passion is to create seamless and authentic travel experiences
We contribute to creating a better world through life-enriching and mindful travel experiences. We promote social responsibility, and sustainable travel, bring cultures together, and support local economies.
We believe that teamwork and cooperation are essential. We value open and honest communication and encourage everyone to share their ideas and feedback in a constructive manner. By working together, we can achieve great things and continuously improve as human beings.
We believe in taking intelligent risks to drive innovation and stay ahead of the curve. We encourage our employees to think creatively and challenge conventional thinking. We understand that the world is constantly changing, and we strive to be at the forefront of new trends and technologies. By taking calculated risks and embracing new ideas, we can continue to innovate and differentiate ourselves in the marketplace.
We believe in putting ourselves in our customers' shoes and understanding their needs and perspectives. We value empathy as a key trait that helps us build meaningful relationships with our customers and provide them with the best possible experience. We listen actively to their feedback and take their input into account when making decisions. By prioritizing empathy and customer-centricity, we can build trust, loyalty, and long-term success for our company and our customers.
We believe in taking ownership of our actions and being accountable for our results. We encourage our employees to act as owners and take responsibility for their work, decisions, and outcomes. We value a culture of transparency, where mistakes are seen as opportunities for growth and improvement. By promoting accountability and a sense of ownership, we can foster a culture of trust, collaboration, and continuous learning. This enables us to work together towards our shared goals and drive sustainable success.
We believe in striving for excellence and delivering high-quality services and experiences to our customers. We value attention to detail, precision, and a commitment to excellence in everything we do. We understand that quality is not just a one-time effort but requires continuous improvement and a culture of excellence. By prioritizing quality in our work, we can build trust, loyalty, and a strong reputation for our company and our brand.
Meet Our Team
In our Team
Tourism expert with several years of international experience between different continents. Andrea drives the company’s vision, strategy and identifies future growth opportunities. He’s dedicated to building a team of world-class, passionate people to allow ECHO Rails to maintain its services’ quality to the highest standards.
In our Team
Monika is a Swiss native, living in the San Francisco Bay Area and is ECHO Rails sales and guest relations manager”. She is your go-to source for expert guidance and answers to all your inquiries and she can’t wait to help you discover your dream Swiss tour. Let her passion for Switzerland transform your journey into an unforgettable adventure.
Digital Marketing Specialist
In Our Team
Marta is a digital marketing specialist with over ten years of experience in research and writing for various audiences. At ECHO Rails, she’s responsible for digital marketing, social media management and copywriting. Her goal is to make every word intentional, understandable and user-friendly.
“When the path gets hard, take a break, rest, and then keep going.”
In Our Team
Passionate about hiking and cycling, Maria is responsible for operations at ECHO Rails & Trails. With a background in tourism management and hospitality, Maria worked in hotels in Colombia, Canary Islands and Switzerland. Her work philosophy is to stay calm, take responsibility, and just make things happen.
She also loves good coffee – she once grew her own coffee and has a professional barista training.
“And into the mountains I go to lose my mind and find my soul.”
In Our Team
Experienced IT developer and Technical Project Manager, Lorenzo worked in different industries such as banking, insurance, healthcare, automotive and higher education. Interested in new technologies such as Blockchain and growth hacker tools. Lorenzo is in charge of the tech side of ECHO Rails.
In our Team
“Go to heaven, ski like hell.”
In our team, you are in charge of pushing ECHO Rails to the next level. When it comes to thinking, you have no boxes whatsoever. Flexibility, determination, motivation, and natural leadership are your characteristics. Start-ups are your environment and you love to generate and execute ideas. You’re hands-on and love what you do from the soul. Join our team to find your place on Earth.
“There are no problems, only solutions.”
We rely on a network of more than 2,000 English-speaking guides and local providers. We select them personally before our clients even meet them to make sure they adapt their services to our clients’ needs and expectations. When we choose them, we make sure they:
- are masters in their field;
- are communication experts;
- have great organizational skills;
- most importantly are passionate about what they do. We want to make sure our clients have a pleasant day. Guides in our team create a nice atmosphere sharing stories, jokes, and knowledge about Swiss nature, culture and history.
“Guiding is not throwing information to the clients but a life-enhancing experience.”