Our passion is to create seamless and authentic travel experiences
Our Vision
We contribute to creating a better world through life-enriching and mindful travel experiences. We promote social responsibility, and sustainable travel, bring cultures together, and support local economies.
ECHO Rails is a US and Swiss based Tour Operator. The name stands for Educational, Cultural, Heritage and Outdoor.
We provide curated and guided, small-group and private tours tailored to you. The experiences we offer are not only designed to reduce CO2 emissions but also to provide a remarkable once-in-a-lifetime experience.
We understand the importance of hassle-free travel; we provide you with a range of services designed to let you enjoy your time with the people you care about the most.
I invite you to travel with us and discover the most beautiful spots in Switzerland and the Alps. Our friendly and competent English-speaking guides will help you to immerse yourself in an authentic Swiss culture experience.
I look forward to welcoming you in Switzerland.
Andrea Caspani
General Manager
Our Values
Cooperation
We believe that teamwork and cooperation are essential. We value open and honest communication and encourage everyone to share their ideas and feedback in a constructive manner. By working together, we can achieve great things and continuously improve as human beings.
Initiative
We believe in taking intelligent risks to drive innovation and stay ahead of the curve. We encourage our employees to think creatively and challenge conventional thinking. We understand that the world is constantly changing, and we strive to be at the forefront of new trends and technologies. By taking calculated risks and embracing new ideas, we can continue to innovate and differentiate ourselves in the marketplace.
Empathy
We believe in putting ourselves in our customers' shoes and understanding their needs and perspectives. We value empathy as a key trait that helps us build meaningful relationships with our customers and provide them with the best possible experience. We listen actively to their feedback and take their input into account when making decisions. By prioritizing empathy and customer-centricity, we can build trust, loyalty, and long-term success for our company and our customers.
Ownership
We believe in taking ownership of our actions and being accountable for our results. We encourage our employees to act as owners and take responsibility for their work, decisions, and outcomes. We value a culture of transparency, where mistakes are seen as opportunities for growth and improvement. By promoting accountability and a sense of ownership, we can foster a culture of trust, collaboration, and continuous learning. This enables us to work together towards our shared goals and drive sustainable success.
Excellence
We believe in striving for excellence and delivering high-quality services and experiences to our customers. We value attention to detail, precision, and a commitment to excellence in everything we do. We understand that quality is not just a one-time effort but requires continuous improvement and a culture of excellence. By prioritizing quality in our work, we can build trust, loyalty, and a strong reputation for our company and our brand.
Meet Our Team
Andrea Caspani
General Manager
In our Team
Tourism expert with several years of international experience between different continents. Andrea drives the company’s vision, strategy and identifies future growth opportunities. He’s dedicated to building a team of world-class, passionate people to allow ECHO Rails to maintain its services’ quality to the highest standards.
Quotation
In our Team
Monika is a Swiss native, living in the San Francisco Bay Area and is ECHO Rails sales and guest relations manager”. She is your go-to source for expert guidance and answers to all your inquiries and she can’t wait to help you discover your dream Swiss tour. Let her passion for Switzerland transform your journey into an unforgettable adventure.
Quotation
Monika Ryser
Marta Rudnicka
Content Writer & Digital Strategist
In Our Team
Marta is a content writer and digital strategist with over ten years of experience in research and writing for various audiences. At ECHO Rails, she’s responsible for digital marketing, social media management and copywriting. Her goal is to make every word intentional, understandable and user-friendly.
Quotation
“When the path gets hard, take a break, rest, and then keep going.”
In Our Team
Passionate about tourism and travel, Morgana manages the operations for ECHO Rails. She is dedicated to ensure that every guest enjoys an exceptional travel experience, thanks to a strong attention to details and a customer-centric mindset. She is excited to be a part of the team and contribute to creating unforgettable memories for all the guests.
Quotation
“Everyone wants to live on top of the mountain, but all the happiness and growth occurs while you’re climbing it.”
Morgana Fontana
Operations
Lorenzo Giordano
In Our Team
Experienced IT developer and Technical Project Manager, Lorenzo worked in different industries such as banking, insurance, healthcare, automotive and higher education. Interested in new technologies such as Blockchain and growth hacker tools. Lorenzo is in charge of the tech side of ECHO Rails.
Quotation
In our Team
Quotation
“Go to heaven, ski like hell.”
Karin Breitenstein
You
You
In our team, you are in charge of pushing ECHO Rails to the next level. When it comes to thinking, you have no boxes whatsoever. Flexibility, determination, motivation, and natural leadership are your characteristics. Start-ups are your environment and you love to generate and execute ideas. You’re hands-on and love what you do from the soul. Join our team to find your place on Earth.
Quotation
“There are no problems, only solutions.”
Our Guides
We rely on a network of more than 2,000 English-speaking guides and local providers. We select them personally before our clients even meet them to make sure they adapt their services to our clients’ needs and expectations. When we choose them, we make sure they:
- are masters in their field;
- are communication experts;
- have great organizational skills;
- most importantly are passionate about what they do. We want to make sure our clients have a pleasant day. Guides in our team create a nice atmosphere sharing stories, jokes, and knowledge about Swiss nature, culture and history.
Quotation
“Guiding is not throwing information to the clients but a life-enhancing experience.”
Our Guides
Experiences Masters
